ELVIS SYSTEM

CRM & BI

Elvis System is a management system for pharmaceutical representatives, pharmacists and vets. It is a CRM with BI functionalities created to fit the needs of the pharmaceutical market.

MANAGEMENT

It also counts with access levels for pharmaceutical representatives, supervisors and managers. It offers a real-time management of the entire team's activity. Besides, its remote upload of orders module supports any industry that uses geographically allocated sales promoters or vendors.

REPORTING

Not only does it generate frequency, coverage, segmentation, weighing and effectiveness reports, it also integrates maps and dashboards to better visualize information. It has a library of more than 150 PKIs with customizable alerts.

SOFTWARE

Last but not least, it requires no installation of software in the devices of the users, as it is multiplatform and operates with or without Internet connectivity. It synchronizes information in real time with no intervention of the user.

VIDEOS

360° CRM PROFILE

Elvis System is a CRM that facilitates the management of the interaction between the sales force and a 360° view of contacts. It incorporates information of different sources in real time: descriptive profile, history of visits, prescription history, orders, transfers, tags, alerts, reminders.

REPORTS AND ANALYSIS

The information of the team of pharmaceutical representatives, pharmacists or vets is reflected in Elvis System reports. The reporting module generates all indicators in real time. The package of DEMOGRAPHIC REPORTS makes the population analysis of the file. ACTIVITY REPORTS evaluate coverage, frequency and sequence indicators.

SELLING POINT MODULE

Laboratories with over-the-counter products must triangulate the medical visit with a careful analysis of the selling point. The chemist is the real meeting point to interact with consumers. Therefore, Elvis System counts with an SP module to keep a record of all variables intervening at the moment of purchase. Is my brand accordingly displayed? What is the relation between my facingshare and that of the competition? What is the stock level of my products? What is the proportion between my prices and that of others? Are there any display cases or promotional materials broken that need repair? Are there any alerts or actions of the competitors to act upon?

ELECTRONIC LITERATURE

Paper is a thing of the past. Elvis System's electronic literature module allows representatives to digitalize all promotional materials to make them available in their tablets. The digital material is more flexible in this format than paper, as it facilitates the following: animations integration, determination of the speed of presentations, branching content according to doctor's interests. Furthermore, Elvis System generates reports with specific PKIs of the presentations, such as: exhibition time, amount of projections and satisfaction surveys.

GEOREFERENCING

The geographical distribution of doctors, chemists, vets and selling points facilitates the optimization of representatives' routes, allowing them to prepare better traveling strategies to save time and evaluate the transaction from a geographical point of view.

DASHBOARDS & PKIs

Elvis System counts with more than 150 specific PKIs calculated in real time for the pharmaceutical industry. All of them can be set up with red and yellow alerts per level. Every indicator is depicted in the dashboards of coverage, frequency, objectives, human resources, samples and materials.

FUNCTIONALITIES

VISIT MANAGEMENT

Interactive file with filters combination.
Additions and removals with levels of authorization.
360° contact profile.
Addresses and opening hours standardization.
Visits report in real time.
Promotional tables with samples and materials per specialty and plan.
Agenda of plans.
Reminders for future visits and birthdays.
Inheritable segmentation tags.
Horizontal and vertical links between contacts to quantify opinion leaders.
Access interface for pharmaceutical representatives, supervisors and managers.
Geolocation of contacts and users.
Prescription integration of external sources, such as Closeup or DDD.
Control of leaves, non-promotional time, no-visits and occasional visits.
Calculator of stock of promotional material and traceability of samples per batch.
Electronic literature integrated to the system in HTML format.

MODULES

Order processing and transfers module.
Gathering of information and surveys module.
Repeated contacts detector through approximation algorithms.
Excel and CSV reports exportation.
Digital signature capture.
Internal messaging.
Travelling expenses control.
Integration of collective liquidation of Visa, Mastercard and Amex expenses.

CHEMISTS, RETAIL AND VETS MANAGEMENT.

Geographic integration of contacts with selling points.
Facingshare, modules, shelves, endcaps and counter measuring.
Promotional material, furniture, testers and collection of samples presence.
Repairing alerts with integrated manager supplier.
Alerts about actions of the competition.
Determination of missing items and break points in the SP with real-time alerts to the people responsible.
Pictures upload and tagging.
Discount coupons integration.
Data-gathering on prices and competition.
Order processing module.

REPORTING

Demographic reports, breakdowns per area, specialties, prescription category.
Activity reports, gross, net and compensated coverage.
Frequency, sequence, recency and variation reports.
Geographical reports per department, province or city, cross reference with population statistics of each country, map visualization of contact distribution and representatives' route.
Human Resources, leaves, non-promotional time reports.
Reports on materials and samples, distributed units, cash investment calculation, and projected stock days per user according to the level of activity.
Advanced reports, grouped reports, activity reports, contingency tables.
Activity and coverage dashboards, human resources, samples and materials, coverage per objective.
Users' scorecard per PKIs and subjective evaluation of supervisors.
Dispersion clouds, weighing and segmentation charts on clienting according to value and potential axis.
Customized dashboards for specific areas determined by the client.
Report of completion of all contacts' fields.

EXTRAS

E-detailing and e-learning tool.
Online assessment system to periodically evaluate the team.
Sending digital literature through e-mail and SMS to the doctor.
Sending satisfaction surveys to the doctor through e-mail or SMS after the visit.
Electronic invitations and enrollment of doctors to events and activities.